Pediatric Dental Treatment Coordinator
Menlo Park, California•Full-time
$30 - $40 hourly
$30 - $40 hourly
About the Job
Experience the Grace Difference!
Join a mission-driven dental team committed to compassionate care, meaningful relationships, and community impact.
Join a mission-driven dental team committed to compassionate care, meaningful relationships, and community impact.
At Grace Dental Pediatric, we are a growth-oriented practice dedicated to providing exceptional care to children of all needs and abilities. We value a positive, supportive team culture and strive to leave a lasting, uplifting footprint in the lives of our patients and within our community.
Now Hiring: Treatment Coordinator:
Are you a motivated, patient-focused professional who thrives in a collaborative environment? Do you love creating meaningful experiences for families while growing both personally and professionally?
We are looking for a Treatment Coordinator who brings warmth, professionalism, and a passion for service. The ideal candidate is detail-oriented, solutions-driven, and strives for excellence in both attitude and performance. This is a long-term opportunity to grow with a practice that values heart, integrity, and innovation.
What We’re Looking For:
- A positive, team-oriented mindset.
- Strong communication and organizational skills.
- Commitment to exceptional patient service.
- A willingness to grow and adapt as our practice evolves.
Key Responsibilities:
- Greet and communicate with patients via phone, text, email, and in person.
- Manage daily schedules to support production goals.
- Educate patients on treatment plans following the dentist’s diagnosis.
- Verify dental benefits, discuss pre-estimates, and present fees to patients.
- Accurately enter insurance and benefit information into Dentrix.
- Collect and post payments, manage patient records and documentation.
- Call patients to schedule treatment or follow up on unscheduled care.
- Maintain timely communication with patients who miss appointments.
- Support marketing and referral relationship-building initiatives.
- Provide backup support to office team members as needed.
- Stay informed about all services offered by the practice.
Skills & Qualifications:
- High school diploma or equivalent (required).
- 2+ years dental front office or treatment coordinator experience (required).
- Proficient in Microsoft Office (Word, Excel).
- Knowledge of Dentrix and dental terminology (preferred).
- Exceptional customer service and phone etiquette.
- Strong written and verbal communication skills.
- Detail-oriented, organized, and able to multitask effectively.
- Committed to maintaining patient confidentiality and HIPAA compliance.
- Able to collaborate well with all team members and departments.
Schedule & Compensation:
- Full-time position | Monday–Saturday availability.
- Hours: Weekdays 8:00 AM – 5:00 PM; Saturday 8:00 AM – 12:30 PM (1–2 Saturdays/month).
- Pay Range: $30-40/hour, depending on experience.
What Grace Pediatric Dental Offers:
- A positive, meaningful, and supportive team culture.
- Competitive salary and comprehensive benefits package.
- Medical, dental (including family coverage), 401(k), PTO, and paid holidays.
- Bonus opportunities and continuing education support.
- Opportunities to serve amazing patients and participate in community outreach.
- A technology-forward, growth-minded practice.
Ready to Join Our Team?
We’d love to hear from you! To apply, please submit the following:
- Cover letter sharing why you believe you’d be a great fit.
- Resume including work history and references.
- Compensation expectations.
Send your application to Richard.burgos@athena.com and eric@gracedentalfamily.com.
About Grace Dental
Please check out our video: www.youtube.com/watch?v=YZBfy4B5O5A.